2020 Buick Encore GX Owners Paid Twice For The Same Feature

Buick currently offers two crossovers of similar size. The Encore and the Encore GX – as the name suggests – are closely related but have major differences in terms of looks, powertrains and equipment. The GX is the most expensive, the biggest and the most powerful of the duo and has a lot of optional features.

One of those extras is the remote vehicle start feature which was available as an option for the 2020 model year. Apparently a lot of customers paid extra for it, but some of them were charged. twice. Specifically, those who ordered the Cold Weather Comfort pack and the Sport Touring pack.

The information comes from GM Authority which claims that some customers were billed twice for the option. The good news is that they will receive a refund check from General Motors in the amount of $ 300. Affected customers are urged to contact their local reseller and inquire about the refund program.

Remote engine start is one of the many options of the Encore GX. For the 2021 model year, the sleek crossover is expected to receive wireless Apple CarPlay and Android Auto as well as SiriusXM satellite radio as standard on all models. Although not yet confirmed, the model is also expected to receive visual revisions just a few months after it hits the US market.

Currently, the base Encore GX costs at least $ 25,095 in a front-wheel-drive Preferred trim, which has a 1.2-liter turbo engine mated to a CVT. If you go for all-wheel drive, a more powerful engine, and a higher trim level, the crossover will set you back $ 31,595.

It’s important to note that Buick plans to put the Encore and Encore GX on sale for the 2020 and 2021 model years. After that, the old offering will be phased out.

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